Blog

  • The Power of Habit

    Staff Development Essentials Issue 12 If you’ve ever resolved to exercise more, eat less, start flossing, or stop smoking… And if you’ve ever found yourself a month (or honestly, a...

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  • The Story Behind I Said This, You Heard That

    OUR  NEWEST  STUDY’S  SURPRISING  BACKSTORY What parent hasn’t at least once wished for an owner’s manual for their child—something with troubleshooting tips for unpleasant behavior or instructions for care and...

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  • History of the Four Temperaments

    Hundreds of years before Jesus lived, the father of medicine, Hippocrates, described four categories of human traits and behavior that he believed were influenced by the “humors,” or the four...

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  • Knowing What To Do Is One Thing

    When I empty the dishwasher, I make as much noise as possible. Why? I want to make sure my wife, Sandra, hears how “helpful” I’m being. Why? What is it...

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  • Words Are Powerful

    They create (and destroy) confidence. They start (and wreck) relationships. They land (and lose) jobs. You’ve probably felt the sting of a careless comment from a co-worker or experienced hurtful...

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  • Christmas Visitors

    Here are three things we do to turn first-time visitors during the holidays into returning guests the next week. 1.  Assume they're in the room. We start the service by...

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  • Uncertainty is a Certainty

    Staff Development Essentials Issue 11 ⚠️ The mistake that’s easy to make and a 6-minute message that will spare you. There will always be a problem you’re not totally sure...

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  • Six Questions

    Staff Development Essentials Issue 10 Six Questions Every Leader Should Ask according to Andy Stanley. What you ask about reveals what you care about.   This is particularly true of...

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  • Pride

    Staff Development Essentials Issue 09 The one word that could save your team from politics, posturing, and your next big mistake. Every time you look in the mirror, you’re blind...

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